Capsule CRM is a cloud-based customer relationship management (CRM) software that helps businesses manage and organize their customer interactions, sales opportunities, and marketing campaigns. It is designed to be an easy-to-use and affordable solution for small businesses. Some of the features offered by Capsule CRM include contact management, sales pipeline management, task management, email integration, and reporting. Users can also customize their Capsule CRM account with custom fields, tags, and categories to better organize their data.